Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the car consultation service offered by DDS ("we", "us", "our") through this website. By submitting our consultation form or making any payment, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use the service.

1. Service description

We provide an independent advisory service that helps Indian car buyers choose the right car based on their needs, budget, city and usage. Based on the information you submit, we prepare and deliver a written recommendation to your WhatsApp number.

The service is purely advisory. We are not a car dealer, broker, manufacturer, financier or insurance agent. We do not sell vehicles, we accept no commissions from dealers or manufacturers, and we are not affiliated with any automotive brand.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract under Indian law. By using the service you confirm that you meet these requirements.

3. Plans and pricing

We currently offer three plans:

• Free Plan (₹0) — one short car suggestion on WhatsApp, replied to within 5–7 days. Does not include variant-level advice, fuel-type analysis or follow-up questions.
• Priority Plan (₹499) — full personalised report including variant recommendation and fuel-type analysis, delivered on WhatsApp within 24 hours of successful payment, plus one round of follow-up questions.
• 1-on-1 Plan (₹999) — everything in Priority, plus a live WhatsApp discussion scheduled within the same week as payment (ordinarily within 3 working days), open Q&A, negotiation guidance and a test-drive checklist.

All prices are in Indian Rupees and inclusive of applicable taxes unless stated otherwise. We may revise pricing at any time; revised prices apply only to purchases made after the change.

4. Payments

All paid plans are processed through Razorpay, a PCI-DSS compliant Indian payment gateway, supporting UPI, credit and debit cards, netbanking and wallets. You agree to provide accurate payment information and authorise the charge for the plan you select. We do not store payment instrument details on our servers.

5. Service delivery

Once payment is successfully processed, we review your responses and deliver your consultation to the WhatsApp number you provided, within the timeline applicable to your plan. Delivery is typically faster than the stated maximum.

If we cannot deliver within the stated timeline for reasons attributable solely to us, please see our Refund Policy.

6. Your responsibilities

To receive an accurate and useful recommendation, you agree to:

• Provide truthful, complete and accurate information in the consultation form — including a realistic budget and a realistic estimate of your monthly running.
• Provide a working WhatsApp number that you have access to.
• Respond promptly if we request clarification.
• Use the recommendation only for your own car buying decision.

7. Disclaimer

By using the service you acknowledge and agree that:

• The final decision to purchase any vehicle rests entirely with you.
• You should independently verify all specifications, pricing, features, on-road costs, finance terms, insurance terms and warranty conditions directly with the authorised dealer or manufacturer before purchase.
• Vehicle prices, variants, features and availability change frequently. We do not guarantee that a recommended vehicle will be available at the price or specification stated when you contact a dealer.
• Real-world fuel efficiency, maintenance cost and resale value depend on many factors outside our control, including driving conditions, regional market dynamics and individual usage.
• We do not provide investment, financial, legal, tax or insurance advice.

8. Limitation of liability

To the maximum extent permitted by Indian law:

• Our total liability in connection with the service shall not exceed the amount you actually paid for the relevant consultation.
• We shall not be liable for any indirect, incidental, consequential, special or punitive damages, including loss of profit, loss of resale value, or losses resulting from your decision to purchase or not purchase a vehicle.
• We are not liable for issues arising out of dealings between you and any dealer, manufacturer, financier, insurer or other third party — those are independent transactions.

9. Intellectual property

All content delivered as part of the consultation, including written reports, comparison frameworks and recommendations, is the intellectual property of DDS. You may use it for your personal car buying decision but may not republish, resell, distribute or commercially exploit it without our written consent.

10. Communications

By providing your WhatsApp number and submitting the form, you consent to receive your report and related service messages from us on WhatsApp. We will not send promotional or unsolicited messages.

11. Termination

We may refuse service, terminate accounts or cancel orders at our discretion where we suspect fraud, abuse, payment dispute or violation of these Terms. Any applicable refund will be processed in line with our Refund Policy.

12. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of India. Any dispute arising out of or relating to these Terms or the service shall be subject to the exclusive jurisdiction of the courts at Udham Singh Nagar, Uttarakhand, India.

13. Modifications

We may update these Terms from time to time. The latest version is always on this page with the "Last updated" date. Continued use of the service after a change constitutes acceptance of the revised Terms.

14. Contact